Privacy Policy

We collect personal information you voluntarily provide when creating an account, placing precious jewellery orders, or reaching out to our customer care team.

• Full name, email address, mobile number, and shipping/billing addresses
• Payment details (processed securely via trusted gateways, never stored)
• Account registration data and order history
• Jewellery preferences, size selections, and custom engraving requests
• Device information, browser type, IP address, and usage patterns
• Cookie data for enhanced shopping experience and site functionality

Our BIS hallmark certification records link your purchases to verified gold purity guarantees.

Your information powers exceptional service while safeguarding your privacy with unbreakable trust.

• Process and track your jewellery orders with real-time updates
• Personalize recommendations for necklaces, bangles, and earrings
• Send order confirmations, shipping alerts, and festive promotions
• Verify identity for secure transactions and warranty registrations
• Improve website performance and jewellery discovery features
• Prevent fraud and ensure compliance with RBI & GST regulations

We never sell, rent, or share your data with third parties. Period.

Your data receives 22K-level protection through cutting-edge security measures worthy of our heirloom jewellery.

• 256-bit SSL/TLS encryption for all transmissions
• PCI DSS Level 1 compliant payment processing
• Secure cloud servers with biometric access controls
• Regular penetration testing and vulnerability scans
• GDPR & DPDP Act 2023 compliance for Indian customers
• Encrypted backups with multi-factor authentication

While we employ industry-leading protections, no online system offers absolute invulnerability.

We use essential cookies for functionality and analytics cookies for improvement (with your consent).

• Essential: Shopping cart, login sessions, security
• Analytics: Google Analytics (anonymized IP)
• Preferences: Jewellery category interests, language
• Marketing: Retargeting for abandoned gold carts

Manage preferences via browser settings or our cookie consent banner.

You maintain full control over your personal information.

• Access, update, or delete your account data anytime
• Opt-out of marketing emails and SMS notifications
• Request data portability in standard formats
• Withdraw consent for non-essential processing
• File complaints with our Grievance Officer

Email privacy@Mahizhajewellery.com for assistance.

We may update this policy to reflect evolving practices. Significant changes receive advance notice.

• Check "Last updated" date at page top
• Material changes emailed to registered addresses
• Continued use constitutes acceptance of updates

Your trust deserves transparency in every detail.